

WHERE & WHEN?
- The check-in procedure is done at the property with one of our agents at a pre-arranged time (12am-7pm).
- It will normally take anywhere between 15-20minutes.
N.B. Check-in on weekends or national holidays
Note we do not work on Sundays or National holidays. If you still wanted to move in on any of these days, please get in touch with our team well in advance and we will help you sort this out.
Proof of payment in full needs to be sent prior to this.
WHAT IS IT?
During the ‘check-in’ we provide you with the keys, check the state of both the room and the property overall and complete a document called 'Etat des lieux' (Joint entry inventory). This document is checked again upon your departure to determine if the room is in the same state as upon your move in and whether there are any claims.
WHAT IS IT?
Prior to arrival we already should have received all your documents. On the day of the moving-in you would have to bring:
- Proof of payment (from the bank or a screenshot with mobile banking)
- Your ID
N.B. We do not provide any bedclothes as these are personal items.


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